ECG Warns Krobo Customers Over Illegal Connections and Attacks on Staff

The Electricity Company of Ghana (ECG) has warned customers in its Krobo District, part of the Tema Region, that it will take legal action against anyone caught connecting to the grid without authorisation or interfering with its workers on duty.

Christopher Apawu, the ECG's Krobo District Manager, told the Daily Graphic on Monday, November 9, 2026, that illegal connections breach the company's regulations. He urged customers to follow approved procedures when seeking electricity supply, as first reported by Graphic Online.

"Anyone found engaging in illegal connections will be dealt with in accordance with the law. Similarly, customers who assault or obstruct our staff while they are performing their official duties may face legal action," he said.

Mr Apawu said the company was collaborating with the Ghana Police Service and the courts to deal with incidents involving its personnel.

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Lingering tensions

According to Mr Apawu, the ECG has kept working to improve relations with customers since 2022, when it was locked in a long and tense standoff with residents and youth groups in the Krobo area. That dispute centred on billing, legacy debts and the introduction of prepaid meters.

He said some problems persisted in the district, naming the use of unapproved meters and threats against staff among them. He encouraged customers to raise disagreements with the company through the proper channels.

Alleged firearm threat

Mr Apawu described an incident at Agomanya, near Odumase-Krobo, in which a customer allegedly threatened ECG workers with a firearm after his power was cut over an alleged illegal connection.

He said the customer demanded that his supply be reconnected while threatening the workers, who restored it out of fear for their safety. The matter was subsequently reported to the police, who arrested the customer and processed him for court, according to Mr Apawu.

He said the case showed why customers must allow ECG staff to carry out their work free from intimidation, adding that the company would keep working with security agencies and judicial authorities to protect its employees.

Prepaid meter rollout

On the switch from post-paid to prepaid meters, Mr Apawu said about 40,000 meters had been replaced out of a total of 45,505 customers in the district.

The exercise started in December 2023 with an initial target of more than 10,000 meters. He said it had so far reached Asutsuare, Akuse, Atimpoku, Akrade, Kpong, Odumase-Krobo, Somanya, Akode Number Two and Doryumu, while Volivo and a few other communities were still to be covered.

Mr Apawu said the replacement programme had cut losses from unauthorised consumption, though he noted that more improvement was needed.

He appealed to customers to cooperate with the ECG, saying mutual understanding and trust were key to delivering effective service.