Gift-Tech Media has intercepted an unverified but strongly worded letter purportedly sent by the Public Services Workers Union (PSWU) of the Trades Union Congress (TUC), Ghana, specifically its National Identification Authority (NIA) Division, addressed to the Ag. Executive Secretary of the NIA. The letter, dated 28th April 2025, outlines a series of longstanding grievances, which the Union claims have negatively impacted staff morale, financial stability, and professional advancement within the Authority.
We wish to caution our readers that this letter is yet to be officially authenticated, and Gift-Tech Media is currently verifying its legitimacy with multiple sources, including NIA management, PSWU representatives, and the Ministry of Employment and Labour Relations.
🔴 Summary of the Demands
According to the intercepted letter, the PSWU is demanding urgent and comprehensive redress on the following critical issues affecting its members:
1. Non-Payment of Operational Support Allowance (20%)
The union laments the delay in disbursing a key operational allowance, which has accumulated arrears over the past four months. The letter emphasizes that this delay has placed significant financial strain on staff, with some allegedly taking loans in anticipation of payment.
“This allowance is indispensable for the effective execution of staff duties and the maintenance of an acceptable level of morale,” the letter reads.
2. Delays in Finalizing the Staff Migration Process
The PSWU highlights what it calls an “inordinate delay” in completing the long-promised migration of staff into the newly established scheme of service. The delay is said to have frozen staff promotions for over six months, creating uncertainty and stalling career progression.
“These dedicated employees are entitled to a seamless and timely transition,” the letter asserts, adding that the continued wait has caused anxiety across the workforce.
3. Outstanding Acting DRO Allowances
The Union expresses frustration that many Acting District Registration Officers (DROs) have not received any compensation for their roles, even after belated letters of appointment were issued following pressure from the Union. The letter accuses management of using the phrase “We are working on it” without delivering any real action or payment.
4. Under-15 Registration Allowance Yet to Be Paid
The PSWU also demands full payment for work done during the Under-15 registration exercise conducted between October and December 2024. While the initial five days were reportedly compensated, staff have yet to receive payment for the remaining days worked—an issue causing “significant concern” among affected personnel.
⚠️ Growing Frustration and Implied Strike Threat
The tone of the letter reflects rising tensions between staff and NIA management. The Union notes that it has thus far “managed to contain the frustration and agitations of its members,” but warns that its patience is wearing thin.
“We may no longer be able to continue to do so and may be compelled to fulfill the demands of our members to lay down our tools.”
The Union has given the NIA a 21-working-day deadline to address all grievances, including the completion of the migration process, full payment of all pending allowances, and issuance of promotion letters. Failure to comply, the letter hints, could result in industrial action.
🕵️♀️ Verification and Responsible Reporting
As a responsible media outlet, Gift-Tech Media is actively working to verify the authenticity of the intercepted document. Our newsroom has reached out to:
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The National Identification Authority (NIA)
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The Public Services Workers Union (PSWU)
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Officials from the Ministry of Employment and Labour Relations
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Independent labour experts and analysts
We are also monitoring internal developments within the NIA and potential reactions from other government agencies.
Note: As of this publication, no official statement has been released by the NIA or the PSWU confirming or denying the contents of the letter.
🔍 What This Could Mean for Ghana
If confirmed, this letter underscores deep-seated administrative and labour challenges within one of Ghana’s most essential public institutions. The NIA plays a central role in national identity management, and any form of strike or staff withdrawal could significantly disrupt public services, including:
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Issuance of Ghana Cards
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Registration exercises
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Data processing and verification
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Government digitization initiatives linked to national ID
Such a disruption would likely have ripple effects across multiple sectors, including banking, education, healthcare, immigration, and elections.
A copy of the letter is attached below:
📢 Stay Tuned for Verified Updates
Gift-Tech Media is committed to transparent and fact-checked journalism. As this is a developing story, we urge the public to remain calm and avoid speculation. We will continue to monitor the situation and provide real-time updates as new information becomes available.
Gift-Tech Media – “Uncovering Truth, Delivering Facts.”
